Comments on: TechCrunch: Fear Kills Businesses, Dead http://www.benpadnos.com/2008/12/techcrunch-fear-kills-businesses-dead/ Observations from an Internet Entrepeneur Mon, 11 Jan 2010 21:12:08 -0800 http://wordpress.org/?v=2.8 hourly 1 By: amy henry http://www.benpadnos.com/2008/12/techcrunch-fear-kills-businesses-dead/comment-page-1/#comment-5 amy henry Sat, 27 Dec 2008 20:12:09 +0000 http://www.benpadnos.com/?p=70#comment-5 I am focused on Customer Appreciation. I sent my A+ clients gifts with my customer follow up system. I received a $50 check from a client for Christmas to thank me for my excellent service. The only thing I have done differently is send more thank you notes and gifts. Recession proof your business by having an attitude of gratitude with your clients and prospects. Make sure your business at the core is something people cannot live without and that it adds value to their lives. "People will forget what you said, people will forget what you did but people will never forget how you made them feel." --Maya Angelou I am focused on Customer Appreciation. I sent my A+ clients gifts with my customer follow up system. I received a $50 check from a client for Christmas to thank me for my excellent service. The only thing I have done differently is send more thank you notes and gifts.

Recession proof your business by having an attitude of gratitude with your clients and prospects. Make sure your business at the core is something people cannot live without and that it adds value to their lives. “People will forget what you said, people will forget what you did but people will never forget how you made them feel.”
–Maya Angelou

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